That last point is something echoed by many VPN companies, which is why it’s important to know where these companies are located and under what legal jurisdiction they operate. Some countries have more privacy-friendly laws than others, after all. The company behind TorGuard is VPNetworks LLC, which is located in the US and operates under US legal jurisdiction. Some people prefer companies based outside the US, as it may pose an obstacle to investigation by law enforcement.
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Some VPN companies have begun publishing comprehensive audits to assure customers that the company is operating in good faith and securing their data. TorGuard representatives tell me the company is “constantly auditing and improving the security and privacy of our network and services,” but did not indicate that any public audits were forthcoming. NordVPN recently published an audit of its no-log policy, and TunnelBear has committed to publishing annual audits of its operation. TorGuard has also not participated in the Center for Democracy and Technology’s VPN questionnaire, but provided me with much of the same information.
TorGuard’s server distribution compares well with that of the competition. NordVPN, for example, covers 62 countries, Golden Frog VyprVPN boasts 64 countries, and Private Internet Access only 33. ExpressVPN, however, has an excellent distribution of servers across 94 countries, including many regions underserved by VPNs.